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FAQ
Install/Run
How to install CROWZ
What are the system requirements?
I cannot download or install the game.
There is no response after launching the game.
Matching does not work.
I get the pop-up message 'Conflicting Software Detected' when I run the game.
Game Play
What are the requirements to win in Squad Operation mode?
What are the win conditions for Blood Zone mode?
I want to find the training ground and train quickly.
I came to the Blood Zone flag, but the occupation gauge was not filling up.
How do I use a melee weapon dagger?
What is Mutant?
How to use the Primarysight?
Can I play solo in Squad Operation?
I can't find the Q-on extractor in Squad Operation.
There are many vehicles that look like it could be ridden in Squad Operation.
Firearm parts are missing from Squad Operation.
How do I swap firearm parts in Squad Operation?
My HP decreases even if I wear the gas mask.
Where can I get Zeta Virus?
Shouldn't the mercenary rank go up?
How do I change my nickname?
I can't find the legendary weapon I got from Battle Pass.
Where can I check the boost items?
The frame drops are too bad.
How can I purchase the Weapon Skin Random Box?
What is Q-on Point?
What are the rules of the Looting System?
How do I loot?
Where can I loot?
What will happen to the looted Q-Ons if I die transporting it?
I can't loot Q-Ons.
Can' take over a base while looting Q-Ons.
How can I use Custom Mode?
Restoration
I have purchased an item with RCP by accident.
Payment
I did not receive the item after purchasing it. How can I get it back?
I'd like to request a refund.
I did not receive the item after purchasing it.
I'm having problems with payment.
Events
I participated in the event but did not receive the reward.
Report
I have detected abnormal movement.
Bad language in chat
How can I report someone?
Game Account
My account has been suspended
Others
I cannot see my game in my library
Can I send a ticket when I cannot log in to my game?